FAQ

It is highly likely that your guests will be capturing mobile phone videos and photos of your wedding, including the build-up! You won’t see it all because people don’t send it and it’s a hassle for you to chase. By using Vidicrew, our app allows you to easily collect these moments into one online gallery, so you don’t miss a thing. And our professional video editors transform your moments into your wedding film.

Any smartphone with access to the Apple Store or Google Play Store is compatible with Vidicrew. iPads and tablets are compatible too.

No, you can upload videos with any internet connection and we also give you the option to choose ‘Upload later’ so you can save your data usage and only upload when you have a wi-fi connection.

That is fine, you can keep capturing content and choose to Upload later. Then upload when you do have a strong internet connection.

Yep. Simply log into the gallery via the app or desktop and click download. 

Only those you assign as Gallery Leaders can download all of the content in the gallery. Everyone else (Gallery Members) can only download their own content.

By default the gallery is open for everybody you share it with, however, you do have the option to make it private, so only gallery leaders can see and control the content being uploaded in there.

Yes, content you capture with the Vidicrew app also saves it in your native phone content gallery.

Yes, providing you can access the Apple app store or Google play store, you can download and use our app for free.

You and your guests are the best people to capture your wedding video. You know each other and you’ll make it more fun and personal. As much as we’d love to be there too, we won’t be attending but we often feel like we’ve been there after we finish editing 🙂