FAQ

It is highly likely that your guests will be capturing mobile phone videos and photos of your wedding, including the build-up! You won’t see it all because people don’t send it and it’s a hassle for you to chase. By using Vidicrew, our app allows you to easily collect these moments into one online gallery, so you don’t miss a thing. And our professional video editors transform your moments into your wedding film.

Any smartphone with access to the Apple Store or Google Play Store is compatible with Vidicrew. iPads and tablets are compatible too.

No, you can upload videos with any internet connection and we also give you the option to choose ‘Upload later’ so you can save your data usage and only upload when you have a wi-fi connection.

That is fine, you can keep capturing content and choose to Upload later. Then upload when you do have a strong internet connection.

Press ‘Share with friends’ on the website or app and a template message will be provided. Or you can just let them know yourself, in your own way 🙂

Of course. You can do this in your online gallery.

Only those you assign as Gallery Leaders can download all of the content in the gallery. Everyone else (Gallery Members) can only download their own content.

By default the gallery is open for everybody you share it with, however, you do have the option to make it private, so only gallery leaders can see and control the content being uploaded in there.

Yes, your own content is saved onto your phone gallery, as well as the Vidicrew gallery you have uploaded it to.

Each individual has control over their own content once it’s in the gallery, so they can withdraw their own content if they wish to. Also, the gallery leaders have control over the content too, so you can assign these people to manage the gallery for you.

Yes, providing you can access the Apple app store or Google play store, you can download and use our app for free.

You and your guests are the best people to capture your wedding video. You know each other and you’ll make it more fun and personal. As much as we’d love to be there too, we won’t be attending but we often feel like we’ve been there after we finish editing 🙂